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AI Testing / LLM Testing

Your AI works…
until it doesn’t.

LLMs hallucinate. Agents break. Prompts get exploited. We test your AI on five pillars, with a measurement system you keep — so it behaves predictably, safely, and reliably in production.

AI QUALITY SCORECARDnightly run · vs baseline
✓ Functional suite142/142
✓ Faithfulness0.91 ≥ 0.85
✗ Prompt injection2 criticals
! Answer relevancy0.78 ↓ 0.06
✓ Agent trajectories96% ≥ 90%
→ Model version pinnedtraces attached

The problem

AI does not fail like normal software.

Classic automation assumes the same input gives the same output and the spec defines what correct means. Neither holds once a model is in the loop. The same question gets a different answer every run, quality is a grade rather than a pass or fail, and a provider update can change behaviour without a release. So the deliverable is not a suite of tests alone: it is a measurement system with thresholds, re-run on a schedule, that tells you whether your AI is still good enough.

What we test

Five pillars. Each one a package you can buy on its own.

The first pillar is what every QA company sells. The other four are built for AI: they score the model's behaviour, attack it, and keep watching it after launch.

01

Functional

The app around the AI

Login, permissions, the chat opens, a question sends, an answer renders, exports work, error and rate-limit states behave. The model is mocked, so it runs on every pull request.

PlaywrightpytestAPI tests

Pass rule: 100% green on every pull request

02

AI security

Attack it before users do

Prompt injection through user input and through your own data, jailbreaks, system-prompt leakage, cross-customer data access, PII extraction, harmful content.

promptfoo red teamGarakOWASP LLM Top 10

Pass rule: zero criticals, attack success under an agreed ceiling

03

AI quality

Is the answer actually good?

A golden set of real questions with expected answers. Grounding and relevance metrics, a calibrated judge model with a written rubric, agent tool-call trajectories, robustness on messy input, consistency across runs and model updates.

DeepEvalRagasInspect AILLM-as-judge

Pass rule: every metric above threshold, no drop against baseline

04

Performance & cost

Fast and affordable enough

Latency p50 and p95, time to first token, tokens and cost per conversation, behaviour under concurrent load and provider rate limits. Measured on every eval run.

TracingLoad tests

Pass rule: under your stated budget

05

Monitoring & drift

Still good next month?

Nightly evals against a stored baseline and weekly scoring of sampled production traffic, so a silent model update or a prompt tweak shows up as a step in the chart, not a customer complaint.

LangfuseNightly evalsDrift alerts

Pass rule: two weeks under threshold raise an alert

The stack

Open source, self-hosted where your data is involved.

Every tool sits behind an adapter in our framework, so if you already run a different eval or tracing platform, you keep it.

Playwright
UI and API flows
DeepEval
eval runner and CI gates
Ragas
grounding and retrieval metrics
Inspect AI
agent trajectories
promptfoo
red team scans
Garak
vulnerability probes
Langfuse
traces, datasets, drift

How an engagement runs

Six to eight weeks to a running pipeline.

01

Discovery

We inventory every AI feature, classify it by risk, walk the architecture and agree the thresholds. Week 1.

02

Dataset build

Golden set from your real traffic and your experts, plus perturbation and adversarial sets. Judge rubrics calibrated against human labels. Weeks 2 to 3.

03

Baseline scorecard

Every applicable test runs against the current version. You get a number per quality dimension, with failing cases and traces. Week 4.

04

Automation

Functional suite, evals wired into your CI with gates, tracing and the drift job deployed. Weeks 5 to 7.

05

Handover or run

Your team takes the pipeline, or we run it: nightly evals, weekly drift report, re-baseline on every prompt or model change.

Every pull request

Functional suite and deterministic checks. Model calls replayed from recordings. Fast and free.

Every night

Full evals on the live model, every dataset, compared against the stored baseline.

Every week

A sample of production conversations scored for grounding, relevance and safety. Alert after two weeks under threshold.

What you receive

A pipeline and a scorecard you keep, not a one-off report. The same report shape every month, so you can compare your AI with itself over time.

AI test plan with risk tier, scope and agreed thresholds
Golden, perturbation and adversarial datasets, versioned next to your prompts
Baseline scorecard per quality dimension, with failing cases and traces
Red-team coverage mapped to the OWASP Top 10 for LLM applications
Regression pipeline in your CI: pull-request gate and nightly evals
Monthly quality report with the drift trend since baseline

Put a number on your AI before your customers do.

From a single LLM feature to a tool-calling agent: a baseline scorecard in four weeks, a regression pipeline in eight.

Start AI testing